Frequently Asked Questions

Answers to the most common questions customers ask about .

What is a ? +
A side-hinged window that swings outward with a crank, giving wide-open ventilation and clear views.
Are they energy efficient? +
Yes. The sash compresses into the frame for a tight weather seal that helps reduce drafts and heat loss.
Do open inward or outward? +
They open outward. Angle the sash to “scoop” breezes and direct fresh air inside.
Where are they best used? +
Great for kitchens, living rooms, and hard-to-reach areas where the crank makes operation easy.
Can I customize colors, hardware, and grids? +
Absolutely. Choose frame colors, hardware finishes, and grid patterns to match your home’s style.
How do I clean and maintain them? +
Clean frames and glass with a mild cleaner, keep tracks clear of debris, and occasionally lubricate the crank and locks.
How long do they last? +
With proper care, casement windows often last 20–30 years or more.
What about warranty coverage? +
DreamCraft windows include strong warranty options on frames, glass, and hardware. Ask our team for details.